Pitney Bowes DM100 franking machine review

In the UK, franking machines have become a vital asset for businesses looking to streamline their postage process and save money. The Pitney Bowes DM100 franking machine is an entry-level model designed for small to medium-sized businesses.

This review will delve into its features, usability, and overall value to help UK businesses decide if it’s the right choice for their mailing needs.

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Pitney Bowes DM100 at a glance

Processing SpeedUp to 30 letters per minute
Scale CapacityIntegrated scale with 2.5 kg limit
Envelope Feeding SystemManual
Max Envelope Thickness9.5 mm
Job PresetsUp to 5
ConnectivityLAN, Optional Analog Phone Line
Dimensions (W x D x H)345 x 400 x 230 mm (approximate)
Weight8.8 kg (approximate)
Print TechnologyInkjet
Print Resolution300 dpi
Ink CartridgeProprietary Series
Advertisement SlogansCustomisable, multiple available
Account ReportingUp to 25 accounts
Postal Rate ManagementSmart Meter Technology
User InterfaceLCD display with navigation buttons
Power Supply100-240V AC, 50/60Hz
Pitney Bowes DM100 specification

Pitney Bowes DM100

Features and functionality

The DM100 is touted for its intuitive features that aim to make mail processing simpler and more cost-effective. One of the key selling points is its ability to frank mail at much faster rates than stamping by hand, with the capacity to process up to 30 letters a minute. For businesses that send out substantial volumes of mail, this can translate into considerable time savings.

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Another significant advantage of the DM100 is the integrated weighing platform, which eliminates the guesswork from postage calculations. It can weigh envelopes and packages up to 2.5 kg, ensuring accurate postage prices. This feature is particularly useful given the Royal Mail’s complex pricing structure, which can vary according to size and weight.

The DM100 also offers tariff management with its Smart Meter technology, allowing businesses to take advantage of VAT reclaim and access to Royal Mail discounts for franked mail, which can lead to substantial cost savings over time. The machine includes a range of up-to-date postal tariffs, which are easy to update through an internet connection or telephone line.

Usability and design

When it comes to usability, the DM100 scores highly with its compact design and ease of use. The machine features a clear display and a user-friendly interface, making it accessible even for those who are not particularly tech-savvy. The installation process is straightforward, and users can start franking quickly after setup.

Pitney Bowes DM100 user interface

The machine also offers customisable advertising slogans or company logos that can be printed alongside the franking mark. This gives businesses the opportunity to enhance their brand visibility with every piece of mail they send.

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Maintenance and support

Pitney Bowes provides a comprehensive support structure for the DM100. The machine requires regular ink cartridge replacements, which are readily available from Pitney Bowes and authorised dealers. Moreover, the company offers online and telephone support to assist with any technical issues or queries that may arise.

DM100 price and costs

For businesses interested in the Pitney Bowes DM100 franking machine, approximate costs are an important factor to consider. While exact prices will vary depending on suppliers, contractual details, and potential promotions, here’s a general guide based on historical data and market trends:

  • Purchase: The outright purchase of a DM100 model could range from approximately £1,000 to £2,000. This price usually includes the machine itself and may also cover a starter kit with initial supplies, but keep in mind that ongoing expenses for ink, labels, and maintenance will add to the total cost of ownership over time.
  • Rental: Monthly rental rates for the DM100 can vary broadly but are generally in the ballpark of £20 to £100. This variance depends on the service package chosen, which can include maintenance and support, and sometimes consumables like ink. Some rental agreements also offer the flexibility of upgrading to newer models as they become available.

For the most current and accurate pricing information, reaching out directly to Pitney Bowes or an authorised distributor is the best course of action. They will provide detailed and customised pricing that reflects the latest offers and the specific needs of your business.

Pitney Bowes DM100 setup and installation

Value for money

While the initial cost of purchasing or leasing the DM100 can be a consideration for smaller businesses, the long-term savings on postage and the time saved in mail processing must be factored into the overall value assessment. The DM100 can also help avoid the potential costs associated with over or under-stamping, thanks to its accurate weighing and tariff calculation features.

Pitney Bowes DM100 – The verdict

The Pitney Bowes DM100 franking machine is a sound investment for UK businesses that regularly send out mail and are looking to cut costs and increase efficiency. With its range of user-friendly features, reliability, and the backing of Pitney Bowes’ support, it’s an asset that can modernise and streamline any business’s mailing process.

However, each business should assess its specific mailing needs and volume to ensure that the DM100 is the appropriate model for them, and consider the long-term savings against the initial outlay.

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