Quadient IS-280c franking machine review

In the fast-paced world of business, efficient communication and workflow are paramount. Franking machines have long been an essential part of the UK’s corporate mailing landscape, offering a speedy and cost-effective solution for bulk mailing needs. One machine that stands out for small to medium-sized businesses is the Quadient IS-280c franking machine.

This article aims to provide a comprehensive review of its features, performance, and overall value.

Video: Common questions about buying or renting a franking machine

Quadient IS-280c at a glance

DimensionsCompact design suitable for small spaces
WeightVaries based on configuration (approx. 4 kg)
User InterfaceColour touchscreen
ConnectivityLAN and Wi-Fi
SpeedUp to 20 letters per minute
ScaleIntegrated 3-kg scale
Postal Rate UpdatesAutomatic
Mailmark CompatibilityYes
Types of Mail SupportedLetters, large letters, small parcels
Print QualityHigh-resolution inkjet
Additional FeaturesCustomisable messages and company logo
Power SupplyStandard UK electrical outlet
WarrantyVaries (extended options available)
Quadient IS-280c specification
Quadient IS-280c franking machine

Design and build quality

The Quadient IS-280c boasts a compact design, making it a perfect fit for businesses with limited space. The machine is sturdy and well-built, designed to withstand the regular wear and tear of a busy office environment. Its intuitive user interface with a colour touchscreen ensures that employees at all tech-savviness levels can operate it with ease.


Postal rate updates

The IS-280c comes with automatic postal rate updates, ensuring that your business is always compliant with the latest Royal Mail pricing.

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Internet connectivity

This franking machine supports LAN and Wi-Fi connectivity, making it easy to update software, download new rates, or troubleshoot issues without requiring a dedicated phone line.

Mailmark compatibility

The IS-280c is Mailmark-compatible, allowing you to take advantage of lower postage rates and enhanced tracking features.

Integrated scale

An integrated 3-kg scale helps to eliminate guesswork when it comes to postage costs, reducing the risk of over or underpaying.


The machine can handle letters, large letters, and small parcels, making it versatile enough to meet a wide range of mailing needs.

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Speed is one of the IS-280c’s strong points. It can process up to 20 letters per minute, which is quite impressive for its size and price range. The print quality is crisp and professional, adding a touch of sophistication to your outgoing mail.

IS-280c prices and costs

When it comes to the financial aspect, the Quadient IS-280c has different options tailored to suit various business needs and budgets.

Expense CategoryPurchase Option (£)Rental Option (£/month)
Initial Cost1,200 – 1,500N/A
Monthly RentalN/A25 – 50
Ink Cartridge~50 per cartridge~50 per cartridge
Labels~20 per roll~20 per roll
Royal Mail LicenseAnnual feeAnnual fee
Additional FeaturesExtraExtra
Extended WarrantyExtraIncluded in some plans
Quadient IS-280c prices and costs


The upfront cost for purchasing the machine outright generally ranges between £1,200 and £1,500. This price includes the machine itself and basic accessories, but additional features or extended warranty options may come at an extra cost.


For businesses that prefer not to commit to an upfront purchase, the IS-280c is also available for rental. Monthly rental costs start at approximately £25 per month for a basic package, going up to around £50 per month if you opt for additional services and support.

Running costs

Regardless of whether you choose to buy or rent, there will be ongoing costs associated with ink, labels, and of course, postage. However, using a franking machine typically offers savings on postage, especially with Mailmark compatibility, which can offer rates that are up to 34% cheaper than standard stamps.

It’s also worth noting that operating a franking machine in the UK requires a valid Royal Mail Franking License, which has an annual fee.

In summary, while the initial investment or monthly rental fees may seem significant, the long-term savings and efficiency gains often justify the cost for many businesses.

With these specifics in mind, businesses can better evaluate the cost-effectiveness of incorporating the Quadient IS-280c into their mailing processes.

Customer support

Quadient offers excellent customer support, including a comprehensive online resource library, telephone support, and optional on-site maintenance packages.

Pros and cons


  • Compact and sturdy design
  • User-friendly interface
  • Mailmark compatibility
  • Versatile and efficient


  • Initial cost may be a barrier for very small businesses
  • LAN and Wi-Fi require additional configuration

Quadient IS-280c – Verdict

The Quadient IS-280c is a robust and reliable franking machine that brings together ease-of-use, efficiency, and versatility. While the initial investment may be a concern for some, the long-term benefits make it a worthy addition to any small or medium-sized business aiming to streamline their mailing process. Overall, it offers excellent value for money and comes highly recommended for businesses in the UK.

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