Quadient franking machines – Reviewing the top models, prices and company reputation

Franking machines have long been a staple in businesses for efficient mail handling and postage, and Quadient, previously known as Neopost, has been a trusted name in this sector for years. Quadient’s long history, commitment to innovation, and reputation for quality make it a trusted name in the business world.

With exceptional customer service and a range of high-quality products, it’s not surprising that Quadient is considered a go-to option for many businesses when it comes to mailing solutions. In this article, we’ll delve into some of the top models provided by Quadient and how they can suit your business needs.

Quadient (formerly Neopost) franking machines compared

Model	Business Size	Speed (Letters per minute)	Pros	Cons	Purchase Price (£)	Rental Price (£/month)
IS-280c	Small	20	Simple to use, Compact, Integrated scale	Limited features, Not for larger volumes	1,000 – 1,200	25 – 35
IS-350	Small	35	Faster processing, Automatic feeder	Limited scalability	1,300 – 1,500	40 – 50
IN-600	Medium	75	High speed, Touch screen, Batch processing	Takes more space, Higher costs	3,500 – 4,000	100 – 130
IS-5000/6000	Medium	300	Extremely high speed, Advanced features	High costs, Needs more space	7,000 – 9,000	250 – 300
iX series	Medium-High volume	45-175	Quadient’s latest models with the newest tech	Expect to pay a premium for newest technology	2,400 – 12,000	50 – 400
IS-7000/8000	High-volume	210 – 300+	Extremely high speeds, Customisable, Robust reporting	Very high costs, Requires substantial space	15,000 – 20,000	400 – 500

With Quadient’s extensive range of franking machines, there’s a model to fit the unique needs of every business, from small to high-volume. The comparison table and pricing information provided should serve as a useful guide when choosing whether to buy or rent.

Always weigh your specific needs, such as mailing volume, available space, and desired features, to make an informed decision that benefits your business in the long term.

Quadient franking machines models for small businesses

IS-280c

The IS-280c is an excellent starting point for small businesses that deal with modest mailing volumes. This compact and straightforward machine fits comfortably on a desktop and can frank up to 20 letters per minute. With integrated weighing scales, it ensures accurate postage every time.

Pros

• Simple to use
• Compact design
• Integrated scale for accurate postage

Cons

• Not suitable for larger mailing volumes
• Limited extra features

Pricing

• Purchase: £1,000 – £1,200
• Rental: £25 – £35 per month

IS-350

A slight step up from the IS-280c, the IS-350 is designed for slightly higher mail volumes. With a speed of up to 35 letters per minute, this model also comes with an automatic feeder, making the process much quicker.

Pros

• Faster processing
• Automatic feeder
• Reasonable pricing

Cons

• Still not ideal for medium or high-volume businesses
• Limited scalability

Pricing

• Purchase: £1,300 – £1,500
• Rental: £40 – £50 per month

Quadient franking machines models for medium businesses

IN-600

For medium-sized businesses with moderate mailing needs, the IN-600 offers a solid solution. With a speed of up to 75 letters per minute and more advanced features such as a touch screen interface and batch processing, it’s both efficient and user-friendly.

Pros

• High speed
• Touch screen interface
• Batch processing capability

Cons

• Takes up more space
• Higher upfront costs

Pricing

• Purchase: £3,500 – £4,000
• Rental: £100 – £130 per month

IS-5000/IS-6000

These models are ideal for medium businesses with larger mailing needs. Offering speeds of up to 300 letters per minute, they also come with advanced features like cost accounting and reporting capabilities. See our IS-6000 review.

Pros

• Extremely high speed
• Advanced reporting features
• Suitable for larger volumes

Cons

• High upfront and maintenance costs
• Requires more space and dedicated staff

Pricing

• Purchase: £7,000 – £9,000
• Rental: £250 – £300 per month

Quadient franking machines models for high-volume businesses

IS-7000/IS-8000

For businesses with significant mailing requirements, the IS-7000 and IS-8000 offer unparalleled performance. With speeds ranging from 210 to over 300 letters per minute, these machines are ideal for businesses with high-volume needs. Advanced features include differential weighing, dynamic scale and a wide range of optional apps for customised operations.

Pros

• Extremely high processing speeds
• Advanced features and customisability
• Robust reporting and cost accounting

Cons

• Very high upfront and operational costs
• Requires substantial space and dedicated staff

Pricing

• Purchase: £15,000 – £20,000
• Rental: £400 – £500 per month

Quadient franking machines – Company review

Quadient, formerly known as Neopost, is a company with a rich history that spans over nine decades. Established in 1924, the company initially focused on postage meters and mailing systems.

Over the years, it has expanded its offerings to include digital communication solutions, parcel locker systems, and customer experience management technologies, among others.

Rebranding and expansion

In 2019, Neopost underwent a major rebranding, becoming Quadient. The rebrand was more than just a name change; it represented a shift in the company’s focus towards providing comprehensive business solutions that go beyond mailroom equipment.

Today, Quadient serves over 500,000 businesses worldwide, offering a broad spectrum of products and services designed to help organisations improve their customer communications.

Reputation for quality and reliability

Quadient enjoys a stellar reputation for manufacturing reliable and high-quality franking machines. Their products are renowned for their durability, ease of use, and advanced features, which make mailing and postage tasks more efficient.

In addition, the company is committed to sustainability and eco-friendly practices, offering energy-efficient models and recycling programmes for their consumables.

Industry awards and recognition

Quadient has received numerous awards for its innovations, including accolades for its customer experience management and business automation solutions. Its commitment to excellence has not only earned it a loyal customer base but also the respect of industry peers.

Customer support and service

One of Quadient’s strongest suits is its exceptional customer service. From installation to maintenance and troubleshooting, the company offers comprehensive support through various channels, including a dedicated customer service line, online portals, and on-site visits. Their robust after-sales support is often cited as one of the primary reasons businesses choose Quadient over competitors.

Financial stability

As a financially stable company with a long history, Quadient provides its customers with the assurance of dealing with a well-established entity. The company is listed on the Euronext Paris stock exchange and has a strong presence in countries around the globe, ensuring its ability to provide continuous service and support.

Verdict – Quadient franking machines

Quadient offers a variety of franking machines suitable for different business needs. From small operations to high-volume mailing enterprises, there’s a Quadient model tailored for you.

While upfront costs and feature sets vary, these machines generally offer a reliable and efficient solution for your mailing requirements.

Before making a decision, consider your average mailing volume, available space and any specific features you may need to make the most informed choice.

FAQ for Quadient Franking Machines